Take advantage of a single, unified solution that includes the ability to run discrete, process, and lean manufacturing all at once. Use powerful horizontal applications such as production and supply chain management to modernize and grow your manufacturing business. Key business processes supporting manufacturing industries include:

  • »Discrete manufacturing
  • »Process manufacturing
  • »Lean manufacturing
  • »Multisite planning and manufacturing
  • »Shop floor management


Support rapidly changing conditions in a business with global complexity. Microsoft Dynamics AX 2012 offers key capabilities such as supply chain management and multisite to allow you to scale your business quickly. Distribution-specific capabilities include:

  • »Warehouse management
  • »Supply chain planning
  • »Sales order management
  • »Product information management
  • »Procurement and sourcing

Services Industries

Balancing client relationships, global resources, service delivery, and financial results is critical for companies in the services industry. Key capabilities include:

  • »Project management and accounting
  • »Project budgeting and cost control
  • »Employee self-service
  • »Client relationship management

Public Sector

Governments need to modernize their workplaces by replacing old technology, increasing productivity, operating transparently, meeting compliance requirements, and maintaining fiscal accountability. Microsoft Dynamics AX 2012 offers Public Sector organizations key capabilities including client (constituent) relationship management and financial management. Specific Public Sector capabilities include:

  • »Grants management and multiyear CIP
  • »Project accounting capabilities
  • »Budgetary control
  • »Fund-based accounting
  • »Encumbrance and pre-encumbrance accounting


Today’s retail landscape offers unprecedented opportunity even as it presents new challenges. Economic pressures, increasing choice in products and shopping formats, and unparalleled access to information are fueling today’s empowered shoppers, who expect more from their retail experiences. Dynamic retailers drive retail across channels, locally or globally, with a single solution for store operations and back- office ERP, including the following capabilities:

  • »Point-of-sale
  • »Multichannel management
  • »Store operations
  • »Merchandising